Returns
Request a return
We take great pride in producing beautiful, high-quality products that are fashionable and functional. When things don't turn out as expected, we want to do everything we reasonably can to make things right.
For assistance with a mattress or adjustable base, please contact Customer Service at Hello@beddys.com.
- It takes 30 days for your body to fully adjust to a new sleep product. We do not accept returns of mattresses within the first 30 days from delivery.
- You can return your mattress for up to 365 days from the date of delivery after the initial 30 days.
- You can return your adjustable base within 60 days of purchase
- There is a $99 return shipment fee.
- If you received free product with your mattress as a part of a promotion, price of the free products received will be deducted from your return amount.
Bedding & Accessory Returns
- We accept returns up to 30 days after delivery for any reason
- Return shipping is free on all exchanges and returns. International customers are responsible for all return shipping costs.
- Returns are processed in approximately 5 business days, once your items are delivered back to Beddy’s.
- Non-Refundable Items:
- Digital Artwork
- Original shipping costs
- Shipping Protection
- Gift Cards